Admin Back-Office Module

The control centre for the whole platform — where compensation rules, members, and payout runs are managed.

What it does

The admin back-office is where your team configures compensation rules, manages member accounts, reviews and approves payout runs, and looks back through audit logs when a distributor questions a commission.

A typical workflow

  1. An admin configures the compensation plan's bonus tiers, qualification rules, and payout caps before launch.
  2. As distributors join and sell, transaction data flows in automatically from the e-sales and distributor modules.
  3. At the end of each payout cycle, the admin reviews a draft payout run, checking flagged exceptions before approving it.
  4. Approved payouts are released, and the full calculation trail is logged for audit — visible if a distributor later questions their commission.
Software dashboard on a developer's workspace

Core functions

  • Compensation plan configuration (bonus tiers, qualification rules, caps)
  • Member and rank management, including manual adjustments with an audit trail
  • Payout run review and approval before funds are released
  • Payout exception flagging (capped or unusually large commissions) for manual review
  • Role-based admin permissions for different staff functions
  • Exportable logs for finance and compliance reporting

Key benefits

  • A single source of truth for every payout, instead of spreadsheets that drift out of sync.
  • Full audit trail for every manual adjustment, so disputes are resolved by checking the record, not guessing.
  • Role-based permissions mean staff only see what their job requires.
  • Compliance-ready exports save hours when preparing AJL/KPDN documentation.

How it connects to other modules

ModuleWhat it shares
E-SalesSales transactions feeding commission calculation
DistributorMember and rank data
InventoryStock levels tied to sales approvals
AnalysisSummarised data for management reporting

Why it matters

Every other module ultimately reports back to the back-office — sales from the e-sales module, stock movement from inventory, and distributor activity from the distributor module all need a single place where the numbers can be checked before money moves.

FAQ

Common questions about the Admin Back-Office

Internal staff only — compensation managers, finance, and support teams, each restricted to what their role-based permissions allow. Distributors use the separate Distributor Module.

Yes. A draft payout run is generated first, with flagged exceptions (capped or unusually large commissions) surfaced for manual review before anyone approves it.

Every manual change is logged with who made it, when, and why — the same audit trail used to resolve a distributor questioning their commission.

Yes, role-based permissions mean different staff (finance, support, compliance) only see and can change what their job requires.

Member registers, transaction logs, and commission statements formatted for the documentation typically requested during AJL licence applications and renewals.

See it configured for your compensation plan

We'll walk you through how this fits with the rest of the platform.

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